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Thread: lost luggage

  1. #11
    Florida Savvy
    Join Date
    Mar 2004
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    165
    <blockquote id="quote" class="ffs">quote:Originally posted by hayter
    The thing I found amazing was that my case ended up following me around the states that week, after it originally turned up in LA. I didn't think it was possible for luggage to travel on planes where the owners were not present for security purposes!
    [/quote]

    In my situation I was told that it is up to the Captain, who has the right to refuse to take a piece of luggage travelling without the owner unless pre cleared at its point of origin.


  2. #12
    Gold 5 Star Member
    Join Date
    Nov 2003
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    10,599
    I guess once it has gone missing, there is not much they can really do about having the passenger with the bag. Just wish I could have calimed the airmiles my bag achieved that week
    Sarah


  3. #13
    Guest
    This is probably obvious but I aways mix and match clothes in our cases when going on family hols ie; 4 cases for 4 people but put a few clothes for each person in each case then if one case goes missing you have only lost a few bits as apposed to ALL your clothes! I also put basic toiletries in hand luggage too!



  4. #14
    Gold 5 Star Member fiona's Avatar
    Join Date
    Feb 2002
    Location
    Maidenhead, Berkshire
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    6,983
    BA lost one of our suitcases on a flight to Orlando, turned out it was still sitting at Gatwick! They gave us $100 to buy the gals change of clothes, gave us toiletries and delivered the suitcase 24 hours later to our villa. Can't ask better than that. Delta lost one of our cases on the NY - MCO haul at Christmas, arrived a day later (v late in the evening). Managed to lose another one on the hop back up to NY - had to spend 2 nights in NY having been promised return of said suitcase every morning, and no they would not authorise as much as a tube of toothpaste. Natch it was Chris's and my case with all our stuff for NY with all florida stuff packed in another one! So guess who walk hiking round NY in December in open toed sandals?!![msnmad] Thankfully I had taken my winter coat on the plane with me. If we fly Delta again I am only taking what can fit as hand luggage.[V]
    Fiona


  5. #15
    Gold 5 Star Member
    Join Date
    May 2003
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    7,668
    <blockquote id="quote" class="ffs">quote:Originally posted by fiona
    BA lost one of our suitcases on a flight to Orlando, turned out it was still sitting at Gatwick! They gave us $100 to buy the gals change of clothes, gave us toiletries and delivered the suitcase 24 hours later to our villa. Can't ask better than that. Delta lost one of our cases on the NY - MCO haul at Christmas, arrived a day later (v late in the evening). Managed to lose another one on the hop back up to NY - had to spend 2 nights in NY having been promised return of said suitcase every morning, and no they would not authorise as much as a tube of toothpaste. Natch it was Chris's and my case with all our stuff for NY with all florida stuff packed in another one! So guess who walk hiking round NY in December in open toed sandals?!![msnmad] Thankfully I had taken my winter coat on the plane with me. If we fly Delta again I am only taking what can fit as hand luggage.[V]
    [/quote]

    Its nice to be able to travel down to FL with just hand luggage......straight off the plane into the car then to the house with very little waiting around....


  6. #16
    Florida Expert
    Join Date
    Jul 2002
    Posts
    1,966
    The airlines have lost my luggage so many times I cant even count! Seems that it does occur more in the New York airports. One time i didnt get one back for 6 months!! Received two free tickets so I was very happy!!
    Patti

    www.orlandovillas.com/Villas/263.aspx


  7. #17
    Florida Newbie
    Join Date
    Mar 2004
    Posts
    27
    It isn't really a horror story. But when i last went to florida we went to orlando airport. 3/4 of our suitcases came except mine! Everyone from our flight had gone and we were will stay waiting for my case. Eventually it came but from now on we are going to put a bit of everyones clothing in each case so if we loose one atleast we are all clothed!


  8. #18
    Florida Expert
    Join Date
    Mar 2004
    Posts
    889
    <blockquote id="quote" class="ffs">quote:Originally posted by Floridalover
    I did have a bag miss my plane to Sydney once. Being an airline employee I had no recourse either apart from the basics and it took 4 days to get there....on the flight I was flying home on.By that stage I had already checked in and was on my way back[xx(] I got my bag back 2 days later....hence my rule of trolley bag or no bag
    [/quote]

    I thought the airlines were now much stricter about carry on bags ie no more than 5 kilos and must fit into "sizer" thing at check in to make sure they're not too big.


  9. #19
    Florida Chatterbox
    Join Date
    Nov 2003
    Posts
    522
    Travelled Edinburgh to Miami via Heathrow last Oct with BA. My teenage son's bag never arrived, were told it would come next day and we would only get enough compensation for a change of underwear, so not to go on a spending spree. The helpline number given was never answered as the desk was only attended when the BA flights came in, and when the flights came in they were too busy to answer the phone. As we were travelling it was almost pointless leaving messages on their answering machine. The complaints line in the US didn't take complaints over the phone - we got the run around. The case never arrived in Florida and even my son has better personal hygeine than one pair of boxers. When we got back to Edinburgh, they traced the case to Heathrow (minus it's luggage tags and with someone else's address labels) and the bag was delivered to our home address about four hours after we arrived home. It took until mid January when we were compensated - more than the cost of the original flight. It won't stop me flying with BA, but in future we will mix the luggage through several bags so that at least we would have a starter kit if one piece goes AWOL.[msnsad]

    Drew
    www.orlandovillas.com/Villas/1108.aspx


  10. #20
    Florida Chatterbox
    Join Date
    Mar 2004
    Posts
    327
    Drew

    Thanks for that. It actually makes sense to mix the luggage up a bit. We normally have a case each, me, hubby and son, but I think this year, I'll take your advice and put a mixture in each one - just in case!

    Ann-Marie[)]
    Ann-Marie


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