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Thread: Cancelled Car Hire

  1. #1
    Florida Expert
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    Apr 2002
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    Llanharry, Pontyclun
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    Cancelled Car Hire

    Roger, not sure if you are busy or not, we had to cancel our carhire on Sat, sent email, but not had any response back. I then emailed again yesterday morning. Flights have been cancelled. I also filled in the form online x
    Last edited by Lesley S; 29-09-2020 at 17:42.


  2. #2
    Administrator
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    I've just checked our spam folder, as we do periodically, and see that your emails have dropped in to spam for some reason, so I apologize for the delay. Carolyn will get to your emails shortly.


  3. #3
    Florida Expert
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    Thanks Roger xx


  4. #4
    Florida Chatterbox
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    Oct 2009
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    Wakefield
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    Had to cancel mine yesterday due to the flight being cancelled which didn’t come as a surprise but nevertheless still disappointing.

    It’s now been a year since we were over which is the longest we have gone without a visit to Florida in the last 25 years. Just hope we can get back over soon.


  5. #5
    Florida Expert
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    we are 15 months so far, like you the longest we have ever gone x


  6. #6
    Florida Expert
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    Roger have sent you another email this weekend to cancel our order again.


  7. #7
    Gold 5 Star Member Lyn's Avatar
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    Mar 2004
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    Chatham Park, Kissimmee & Glenfield, Leicester
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    17 months for us don't usually go longer than 4, not since we retired 13 years ago.
    Lyn


  8. #8
    Florida Savvy
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    Jun 2010
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    Hi Roger we have car hire booked for October 1st...Do i just email if i need to cancel and also i paid for the Enhanced road side assistance (not with you) Is that an email to them to hopefully get refund ?

    Regards Sandrino


  9. #9
    Administrator
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    Yes, just send an email in reply to your order confirmation to let us know, and we will cancel and refund. We can do the ERA for you too.

    Quote Originally Posted by drino View Post
    Hi Roger we have car hire booked for October 1st...Do i just email if i need to cancel and also i paid for the Enhanced road side assistance (not with you) Is that an email to them to hopefully get refund ?

    Regards Sandrino


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