We are due to pay the balance of our villa in 2 weeks time. What would villa owners advice be ? Due to fly end of May, don’t want to loose villa & deposit but its a lot of money if ban still in place ? Would owners take balance nearer the time or is that unrealistic ? Thanks
Originally Posted by donny
I guess it’s down to individual owners but I’m being flexible and allowing guests to pay balances up to 7 days before the rental commencement in order to assist guests in this difficult situation we find ourselves in.
We are doing the same as you Laurel Oak x
I think I would say they would have to be prepared to loose their deposit, would have been paid prior to all this Covid 19 stuff so would be covered by insurance. You will have already paid out from this if booked through this site for referral fees.
My end of May guests cancelled prior to paying balance as the dad worked in the forces and leave had already been cancelled by then.
My end of April (US guests) have moved to August dates.
If travelled was allowed at end of May I would let them pay up to a couple of days before
Christine
We are also allowing our guests to pay a week before departure or to defer to a later date.
Jill. just a quick observation re guests changing dates. Can they book any date say in the next year or are you allowing for any rate difference - if for example if they wanted Easter next year would you let them have it for say the March rate they've already paid??
I only ask because there is a "price difference" due to the airlines depending on season etc so why should villas be different?
If my guests change dates to next year then the new rate will apply
All our guests involved in wanting to change are looking at similar times for next year and are all regular repeaters. We have been mulling over what to do regarding charging them increased rates but will probably only increase the fee by a nominal amount for them.
That's very fair Jill.
Do NOT pay the balance .
Why ? .... you will not be Flying anywhere till at least August .
Do Not Cancel airline Tickets .... yet.
Why ? If Flight Cancelled you should get your money back ( sometime please wait )
You should get money back from Airline or Via Credit Card .
You Should have taken out Travel Insurance which might allow you to get your deposit back
Explain to the Villa Owner Why you are NOT paying Final Balance EVEN if they give you New booking Date
Remember the Villa Owner will also Out of Pocket so be polite.
The Villa Owner MIGHT not be the owner of the villa NEXT Year as they might sell up soon
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