If you have booked from this site you will be fine. The first time we booked a villa we used this site and are now returning for the 5 th time. I asked to speak to the owners directly and had a long chat with George who put my mind to rest. Now each time we book, I get the chance to chat with George or Pamela, they are full of useful information so I can pick there brains for ideas. I also follow their Facebook page so I can get ideas from others staying in the villa.