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Thread: Skip the Counter

  1. #1
    Florida Expert kitch50's Avatar
    Join Date
    Aug 2009
    Location
    Gosport, Hampshire
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    766

    Skip the Counter

    Hello

    Have just checked in online and printed out the confirmation with Alamo but I haven't been given the opportunity to 'skip the counter'. Is this because I booked through US CarHire or have I done something wrong ? Any help would be appreciated

    Many thanks
    Wendy


  2. #2
    Administrator
    Join Date
    Jan 2002
    Location
    Kissimmee, Florida
    Posts
    5,605
    As long as you have checked-in online, then you can just go to the computerized kiosks and skip the counter.


  3. #3
    Florida Chatterbox
    Join Date
    Oct 2009
    Location
    Wakefield
    Posts
    639
    I always book with US Car Hire and when I checked in online I went to the counter and was told to go straight to the garage and pick my car which I did. Then showed my driving license and credit card at the exit kiosk where I was then given the contract and departed.

    I have now always done this with no problems.
    Last edited by Laurel Oak; 30-07-2018 at 13:18.


  4. #4
    Florida Expert kitch50's Avatar
    Join Date
    Aug 2009
    Location
    Gosport, Hampshire
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    766
    The check in form never asked me for credit card details so is that something I will have to complete at the desk or at the kiosk.... we have always queued up at the desk and filled everything out there .... just a bit confused as I thought they had to take your credit card details for a security deposit or something, and there has been mention in other posts about credit card details being taken before you can use ‘skip the counter’.

    Sorry to be a pain only I don’t want to get it wrong and end up at the back of the queue for the desk, and the rest of my party throwing dagger looks at me from the car park !! X
    Wendy


  5. #5
    Florida Chatterbox
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    Oct 2009
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    Wakefield
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    Think I showed my credit card and driving licence at the exit.

    Edited my previous post.


  6. #6
    Florida Expert kitch50's Avatar
    Join Date
    Aug 2009
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    Gosport, Hampshire
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    766
    Thank you
    Wendy


  7. #7
    Florida Savvy LFCGeorge's Avatar
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    Jun 2010
    Location
    Northern Ireland
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    183
    When can you check in online?


  8. #8
    Florida Expert kitch50's Avatar
    Join Date
    Aug 2009
    Location
    Gosport, Hampshire
    Posts
    766
    We go on the 29th August and I checked in yesterday
    Wendy


  9. #9
    Florida Chatterbox
    Join Date
    Oct 2009
    Location
    Wakefield
    Posts
    639
    You can check in as soon as you have your voucher.


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