Alamo & Sun Pass etc

[Madabouttigger]

Hi,

I know this topic has been covered before, but I have gone back over previous threads and now more confused than ever. We collect a hire car from Alamo at Miami airport, then drive over to the gulf coast for a week and onto Orlando for a week. Our rental agreement does not show anything about using Pre paid toll programmes, however, I have read on the Sun Pass web site that we can use this lane on the toll roads and will be charger $2.95 per day to a maximum of $14.75 per rental period. This seems to be a good deal considering the mileage we plan on doing.

My questions are, do I need to sign up for this or does it automatically happen when we drive through our 1st toll? Will all the alarms go off every time we go through a toll and do we need to worry about this? Can we use any pre pay lane such as Express, Sunpass, Epass and Lee way or is it only for one particular company?

Again, thanks in advance for responses, I have a head ache already.

Diane

[Lizb]

I used the Alamo Sunpass on my November trip, I just drove through the Sunpass or Epass lanes no need to register. Much quicker than stopping to pay in the cash lanes.

[steph_goodrum]

Diane
I'm pretty sure it is $2.95 + tolls used just to be clear so the "convenience fee" basically is a maximum of $14.75.

[wilfy]

Last time we used Alamo from Orlando, the toll agreement was explicitly offered as an option.

[roger]

You don't need to do anything to opt in to use the Sun Pass. Just drive through the Sun Pass lanes if you decide you want to make use of it.

[Tonish]

You don't need to do anything to opt in to use the Sun Pass. Just drive through the Sun Pass lanes if you decide you want to make use of it.

Hi Roger

We did this on our recent trip. Drove through various sun pass lanes feeling quite relaxed about it. However when we returned the car there didn't seem to be any charge on our receipt for it. Now I'm not relaxed about it at all! I'm worried that there are a bunch of fines and unpaid bills lurking which are going to jump up and bite us when we go back in the summer.

Can you elaborate a bit on how this works and how we should take it up with Alamo?

[Madabouttigger]

Thanks Roger, we will give it a go.

Diane.

[DisneyFunVilla]

I think most of the toll violation alarms have been disabled. Now they sneakily take a photo of your license plate while you drive through thinking you've gotten away with it!

[steph_goodrum]

I think most of the toll violation alarms have been disabled. Now they sneakily take a photo of your license plate while you drive through thinking you've gotten away with it!

I'd like a photo but dont think I am going to get one as we received a toll violation notice today for when we were going back to the airport and we know for a fact each toll we went through we gave an operator the money , they were the only tolls on holiday we didnt get receipts for, will make sure we do now as Dollar have charged $15 admin (toll fee was supposedly 77c) so am waiting for their proof. it says you can see online but that says it was done electronically and no photo so waiting to ee what they come up with.

[DisneyFunVilla]

I'd like a photo but dont think I am going to get one as we received a toll violation notice today for when we were going back to the airport and we know for a fact each toll we went through we gave an operator the money , they were the only tolls on holiday we didnt get receipts for, will make sure we do now as Dollar have charged $15 admin (toll fee was supposedly 77c) so am waiting for their proof. it says you can see online but that says it was done electronically and no photo so waiting to ee what they come up with.

As residents, we have the permanent sun passes attached to our windshields. One day, I was driving a different car without a Sun Pass and didn't think about it. A couple of weeks later, I got the violation notice with the photo, all on one piece of paper. My guess in your case, Steph, is that a regular violation notice with photo, all on one piece of paper, was sent to the car rental company and they couldn't be bothered to forward that on to you with their hefty bill. The reason, of course, is that the violation notice they received from Sun Pass will be much less than what Dollar is charging you.