
Originally Posted by
Katys Grandad
I agree about leaving a note but I suspect it's by no means always done. I stress that I'm only speculating about this but I do think it's a plausible explanation for what happened.
My overall impression about the security process is that they have an awful lot to do in a very limited time and that the requirements of safety are always paramount and it might not be practical to contact the owner of the bag. To be honest, I don't think they regard leaving notes as the most important part of their job, which might be fair enough although it must be very annoying for those affected.
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