Having used the Alamo Fast Kiosks a number of times at Alamo I am a big fan. They are normaly very quick and hassle free and I much prefer having the control myself and not having to personally face someone trying to trade me up the whole time.

However, this time, despite registering all my details as per usual before travel, even though they had my booking I was asked to input ALL my personal details again which included every single detail on both of our UK driving lics so it took about 20 mins to complete the whole process [msnmad]

Very frustrating especially as my eyes weren't working that well after a long flight so the inputting of data was very tiring.

I wonder if this will happen every time from now on or whether if was just a one-off double check seeing as we had used them a few times ??