Hi
After many years of hiring Alamo's silver option for our frequent visits to orlando, I decided to hire the silver option for my Daughter as she was visiting for the first time without us.
However when she picked up the car she was told that she did not have the additional driver included, some sort of mix up I assumed.

After checking up I find that they have now introduced a "silver basic" the only difference is that the extra driver in not included.

I must admit that when I hired it of her I just picked the usual silver option as I have always done,or so I thought. I turns out that they introduced the "basic" option about six months ago!!something I was totally unaware of and now having looked at the "booking " page I can understand why it is easy to pick the wrong option.

I would have thought that this type of change would have been more widely advertised and to avoid confusion why not call it "Bronze" option for instance.

Just want to make everyone aware of the ease in which you can hire the wrong option without realising it.

Regards Ian