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Thread: Lost our seats!

  1. #1
    Florida Newbie
    Join Date
    May 2006
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    25

    Wink Lost our seats!

    Booked VA flights with Opodo back in June for Dec'11 and selected our seats. Now found out that as the seat layout has changed we've lost our seats and there wasn't much choice left. Gone from 2 seats by window to 2 in a bank of 4 in the centre. Bit disappointed that not advised sooner and we might have had more choice on alternatives - oh well that will teach us to book early! (usually last minute). Hopefully that will be the only low of the holiday


  2. #2
    Moderator luckylady's Avatar
    Join Date
    Apr 2004
    Location
    Manchester, United Kingdom,
    Posts
    5,685
    What a disappointment for you both. If it was me I would be upset Once you are in Florida you will forget all about it.[msnwink]
    Barbara


  3. #3
    Super Moderator
    Join Date
    Feb 2003
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    4,090
    Quote Originally Posted by peewee View Post
    Booked VA flights with Opodo back in June for Dec'11 and selected our seats. Now found out that as the seat layout has changed we've lost our seats and there wasn't much choice left. Gone from 2 seats by window to 2 in a bank of 4 in the centre. Bit disappointed that not advised sooner and we might have had more choice on alternatives - oh well that will teach us to book early! (usually last minute). Hopefully that will be the only low of the holiday
    If you are able to on line check in as soon as it opens then you might find you have some additional options - we have in the past although not always if the plane is full


  4. #4
    Florida Chatterbox
    Join Date
    Oct 2009
    Location
    Wakefield
    Posts
    699
    Quote Originally Posted by peewee View Post
    Booked VA flights with Opodo back in June for Dec'11 and selected our seats. Now found out that as the seat layout has changed we've lost our seats and there wasn't much choice left. Gone from 2 seats by window to 2 in a bank of 4 in the centre. Bit disappointed that not advised sooner and we might have had more choice on alternatives - oh well that will teach us to book early! (usually last minute). Hopefully that will be the only low of the holiday
    We had the same problem but could not reselect any seat as all pre-bookable seats had gone. I complained to Customer Services but got the stock answer that they did not guarantee seats and it was not their policy to inform people. I then wrote to Steve Ridgway the CEO of Virgin but did not get a reply.

    We were concerned that having booked seats in December 2010 for November 2011 we would not be able to sit together. As things panned out 2 days before we were due to fly I looked at "My Booking" on line and we had been allocated 2 seats together with a window seat so we were content. We are in Florida at the moment and hope that we can get 2 seats together for the flight home on Friday.

    Very disappoined with Virgin who we have always flown with but are trying Thomsons next May.


  5. #5
    Florida Chatterbox tony2000's Avatar
    Join Date
    Mar 2010
    Location
    Indian ridge oak Florida , South Godstone
    Posts
    690
    Hi Ian & Kathryn
    Nice to meet you twice ! last week in Sunny Florida,
    Hope your flight home is uneventful
    Thanks forr all your advice

    Best wishes


    Tony & Tracy


  6. #6
    Florida Chatterbox
    Join Date
    Oct 2009
    Location
    Wakefield
    Posts
    699
    Quote Originally Posted by tony2000 View Post
    Hi Ian & Kathryn
    Nice to meet you twice ! last week in Sunny Florida,
    Hope your flight home is uneventful
    Thanks forr all your advice

    Best wishes


    Tony & Tracy
    Tony & Tracy,

    It was nice to meet you both also. Its nice to meet other villa owners face to face and share experiences.

    Regards,

    Kathryn & Ian


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