I always take a look at guides, forums and websites with customers reviews when visiting places we've never been, it's part of the fun of planning. It's helped us find great restaurants, hotels and places to visit we might have missed otherwise. One has to use its judgement when reading the surveys, but mostly it's lead us to good experiences. It's actually how I found this forum in the first place and thus rented a wonderful villa [

]. Plus we'd never have ended up at Manny's if not for you guys[msntongue].
But even for areas we know well, including our own city or the region where we vacation each year for Easter, I take a look once in a while (and contribute) to surveys websites. There's always something new going on you might not be aware of: a great new restaurant (or an old one with a new chef!), a play by some local troup which happens to be a real gem, an art show...
Oh, and I knew about Zagat [msnwink], but never noticed they rated fast food joints. I agree that Five Guys burgers are awesome. I didn't know there was one in Orlando...
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