It doesn't iritate me when they say things like "18% gratuity not included" , it's when they say "18% Gratuity included " which really bugs me. if it's mandatory at a set rate then it is a service charge and should be called as such. A gratuity is something that is given freely and discretionary.
Last edited by steph_goodrum; 24-08-2011 at 20:15.
Babblin Boo
When I was out with some girlfriends we were a group of 8 so they added a 'tip' (can't remember how much but it was a lot because I remember being shocked) but in the small print somewhere that it was discretionary so we got the waitress to take it off. To say they were hacked off is an understatement but so were we!! A tip should be left freely and not demanded or even asked for
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