She prepaid all the taxes, fuel, extra drivers when she booked the car so if that is what the £61 is or they have charged her twice!!Originally Posted by wilfy
She will be chasing it up tomorrow - she has already been passed from one department to another.
We just booked a 15 seat minivan with Alamo and was disgusted with extra charges of over $76 as we had the vehicle for 1hr 45 minutes longer than the 7 days. This only came about as we took the early flight out of Manchester and the late one back with Virgin and had an unforeseen delay en-route to the airport. Do they give rebates when the vehicles are brought back early....no and in over 30 visits in the past 10 years I have had the car back early 95% of the time. On one other occasion with Dollar when I had to visit someone in hospital in Orlando and was about 2 hours late back with the car I never had a single cent extra charges.
I won't be using Alamo any time soon either.
Just checked the paperwork and they charged us $87.58 for 1hr 50 minutes
Ridiculous amount of extra charges Anthony - probably worked out more then the daily rate.
I expect they rely on the tour ops bringing them in loads of mugs - sorry, customers - so they do not care if they loose a few regular customers.
Hope you had a great time on SD though and played plenty of golf!
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