Alamo Fast track

**roger** · 24-01-2012, 12:19

The machines are located in the Alamo car rental area, so just follow the Car Rental / Alamo signs once you have your luggage.

**steelo** · 24-01-2012, 15:29

Thankyou.

**Deb** · 25-01-2012, 17:54

These machines save so much time, once you've got the hang of them. We used them in November at MCO, but I had to ask a nice young man for help (as I had an extra driver to add) and once he showed me the process, it was a doddle. We used them again when we picked up another car after our cruise at Fort Lauderdale, and I managed it easily.

**bjpointon** · 04-03-2012, 22:01

I think there are still problems with the kiosk as when it asked us to swipe our credit card it told us to go to the rental desk, an assistant nearby told us it was because the voucher was not issued by Alamo, we had to go and stand in line, arguing that this was not right was totally ignored.

**Tonish** · 05-03-2012, 15:10

It worked fine for us at Christmas, and it's good not to have to fend off the extra sales atempts by the counter staff.

**vickk** · 05-03-2012, 15:42

Originally Posted by bjpointon:693087

I think there are still problems with the kiosk as when it asked us to swipe our credit card it told us to go to the rental desk, an assistant nearby told us it was because the voucher was not issued by Alamo, we had to go and stand in line, arguing that this was not right was totally ignored.

When I registered on the alamo save time web site and put in the us car hire voucher details I was taken to a page that confirmed I had registered and I printed this off to take with me. This confirmation had a ref number on that was different than the us car one and was headed as alamo confirmation. I never had to show this however as a swipe of my credit card worked and the kiosk worked fine for us

**jimiansville** · 06-03-2012, 03:00

We have just arrived at the villa tonight. Having previously used the kiosk I was looking forward to a speedy car collection. I had done the pre-registration as before but the Ref. No. wasn't recognised by the system and I had to stand in line. Before joining the line I asked the customer service guy who was standing at the front of the line if he could help or knew what was wrong. He said that because we had booked a luxury car it wasn't an option. Told him it had worked in the past but he just told me I'd have to wait in line.

Just wondered what could have gone wrong this time when it worked like a dream before?

**Laurel Oak** · 06-03-2012, 08:08

It does seem to work for some but not others. I have tried twice without success. I have pre-registered and had the Alamo confirmation but when I swipe my Credit Card it has said that there was a problem and referred me to an Agent and I've had to stand in line. Fortunately on both occasions there was not much of a line so no real inconvenience and when I gave them the confirmation all the information I had inputted was on their computer.