When we went it said we had to swipe our credit card. I don't know if it meant the card we used when we booked the car, but we had used our US card and it did not work so we went over to the desk as there was not a queue and the gentleman serving us said, oh it would not use from us as we were from the uk!
There must have been some other reason it didn't accept it. The rep on the desk will just say the standard patter about you being from the UK since that usually is the case. If they brought up your contract they would have seen the kiosks are OK for all our customers to use regardless of where they are from.
Originally Posted by Karen
That is what we thought Roger, but do you have to use the card you booked the car with?
I was given the impression you had to use the same credit card you made the booking with. When we used it in July it was the swiping of the credit card that brought all the booking details on screen so I would say that was the link needed to retrieve the booking from the database
We never use the same one as the card we use to book is still one we get cashback on but would never dream of using or taking to the States and where we hand over the Santander Zero card and we have never had a problem
Just a quick note to say how brilliant this Fast track system is.
We used it a few weeks ago at Tampa, so much quicker than going to the desk.
Straight to garage after kiosk and a nice free upgrade to a fully loaded long wheel base Ford Expedition as all the 7 seater SUVs had gone (had to wait for them to wash it first though!).
Thanks USCARHIRE as always!
Sean
If that is the case, how is it that when I swiped my credit card in the fast track machine it brought up details of my booking without me needing to input the ref number.
Not sure but I seem to remember being asked for card details when I registered online for fast track
Have you used the diff card on the fastrack machines or only at the desk?
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