Originally Posted by
Suzy
Just to give another side to things, my daughter booked a villa on the gulf coast (not from this site), on arrival the villa was not fit to live in (another story), they ended up booking a villa they had previously stayed in that was luckily free at the time. Twelve difficult months on she has finally received her money back but had to go through the small claims court to do so, she won her case easily and was awarded full money back plus costs, however it was a difficult process. This has made us all very wary of booking direct with owner in the future. I know the villas on this site are verified but maybe it would be a good idea to have recent reviews available for people to look at.
Sue
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