We arrived yesterday having booked Dollar and with Dollar Express, went straight to kiosk, where there was no one waiting so got served immediately. when we came in march with car booked in my brothers name and no Dollar express as it wouldnt register it fro some reason, we were told to go to a certain row and choose one, this time therewas a car allocated. It had a "VIP hold" tag in it, so dont know if they are doing that for allexpress members. we booked an economy as theres only 2 of us but they had upgraded it to Midsize and we got a |Ford Fusion. Nice car, We also said we'd like to bring the car back full and she said no problem, whereas in March they told my brother that wasn"t an option and charged him $70/80 for the tannk of fuel.