What is a reasonable expectation for this?

We landed at Orlando International at exactly 5pm, but did not get out of the airport until 7.10pm. Frankly I don't think this is acceptable. Fairly quick through Immigration and Customs too. It was the damned security (what is that about?) and having to wait twice for our suitcases that did it. Shambolic doesn't quite cover it.

I should also say we cheated a little. Some went to collect the luggage while the drivers went straight to the car rental desk. Had we not done so, we could have been waiting for an hour more.

I have read on here how, on certain occasions, people have been processed through the airport incredibly quickly but, in general, what are people's experiences?