We rented from Alamo in March.

A few weeks after we returned, we were notified that we were being charged for a toll violation, even though we absolutely know that we did not drive through any without paying.

We explored the possibilty of appeal but, to cut a long story short, there was no option to do so.

After some wailing and gnashing of teeth, we decided just to pay the $135 and forget about it as witholding payment may have caused problems with immigration in future visits. We did inform USA Car Hire who were friendly and polite but understood the difficulties involved.

Yesterday we were contacted by friends who recently returned (two families) and it seems they have both been issued with similar toll violation fines. They both rented from Alamo.

I guess I have two questions for people who regularly visit Orlando:

1) - Does anyone else have experience of these charges and, if so, did you rent from Alamo? (presumably there should be a similar proportion of toll violations issued by Dollar and Budget)

2) - When renting cars in the future, if we pay for the 'sunpass' option where all tolls are automatically charged, would it mean there would be no chance of the rental company wrongly invoking these fines?

We would appreciate any advice.