I've alerted Roger to this post just in case he does not see it. I've had a quick check of the orders and cannot spot anything under your name. Did you order under a different name?

I do know all emails are responded to very quickly but we're very busy with re-arranging car hire for everyone stuck with delayed flights due to the volcano in Iceland at the moment. I've had a scan through the outstanding emails in the Inbox and cannot see anything from you. Can you confirm what address you emailed?

Roger will be online soon and can advise further.