Alamo Fast Check In

[vickk17]

I have booked Alamo through US carhire for pickup in Miami. I have just pre-registered all my details online at the following web page.

https://www.alamodirectroad.com/directroad/index.jsp

after completion I just got confirmation of registration and an instruction to go to the special directroad check in desk. MCO was listed under the airports where this service was available.

Only the main driver details could be listed though.

Has anyone else used this service?

[DLB-GOUROCK]

vickk,

I have just done the same but on the straight www.alamo.com site. Using the booking number from my voucher and completing the forms all went through and I've now got a confirmation number from Alamo.

Am I right in saying that now I can go direct to collect the car and bypass the customer desk?

BTW the initial screens say you can only do this if you have a US or Canadian driver licence, but when you have to fill out the driving licence details the country drop down covers nearly every country including the UK.

Fingers crossed.

Roger do you foresee any issues?

Thanks.

[DLB-GOUROCK]

I think I have found my answer.

This is the "Save Time" option that I have completed and I still have to go to the Rental Counter but when I give them this number they will key it in and all my info will be there. There will be no delay in the counter staff having to enter it again.

Any one else done this?

Roger and you confirm if I have got this right?

Thanks,

[roger]

Yes, the Save Time option is available to our customers. This does not mean you can bypass the queue, but it does mean your paperwork will be printed and waiting for your arrival.

What is particularly good about this is that when you fill in the forms online before you go, you select whether you want any of the options like unnecessary insurance, enhanced break down cover or pre-paid fuel. This means that you are not subject to any pressure from sales staff to take unwanted extras.

[vickk17]

I have gone through Alamo at Miami this morning and they have a seperate desk for directroad customers. was not manned though as the normal desks were empty at 9 this morning. in and out in 5 mins, no sales hassle and the new facility has only been open a week.

they said that if there had been long lines then the directroad desk would have been manned and i could have saved time.

[allyjack]

just did the Save time option and it allowed me to add the additional driver. So hopefully all set now as we go on Thursday
ALison

[lissybubs]

Well, arrived in Miami yesterday and the new car rental place is very s[bad language filtered out]y indeeed. Did an impressive run towards the Alamo desk which is right at the back of the building as I could see the queue was already very long. With my Direct Road online confirmation hot in my hand I headed over to their counter only to be told that the service was not 'operational' today and I had to join the normal queue (much to the delight of all the other queuers [msnembarrased]).

Queue time was an hour and even though I had done EVERYTHING online I was still heavily pressured to upgrade the car (I had chosen a Midsize SUV) and was told at least 3 times that I did not have enough insurance cover - followed by lots of scare stories.

I just smiled and said "Just hand over the keys now please - I am very tired". We had a 3+ hour drive ahead of us so I was in no mood for game-playing. The guy just shrugged and said "Oh well, your loss!"

Charming...!

[allyjack]

I arrived yesterday in Orlando having done the save time option. Asked at desk and had to join regular queue although it only had about 2 parties in front of me as I went down whilee hubby was waiting for luggage upstairs
Got to counter and girl commented that I had saved her time typing. Got paperwork in minutes ( had to ring hubby to come down to sign papers ) she did ask if I wanted extra roadside or sat nav but no pressure.
There were only about 5 cars in 7 seater aisle though. We got nice Sienna which has 8 seats so it is great. Wonder ehat whould have happened if further down queue. it had got big by the time we were leaving the counter . All together a great experience and so much better than the wait we had with budget last year
Thanks for the advice to fill out info in advance.
alison

[ncmurray]

Does anyone know if all drivers need to be present at the desk, or would a copy of their driving license be enough? I ask because we are a party of eight with two cars booked, but I really don't want the queues to be enormous by the time we get our luggage, so I was hoping to have two adults at the car desk, and two collecting the luggage. Is this possible?

Thanks

Nuala

[allyjack]

Both of us had to sign the documents. Ring up to luggage to get them to come down to sign when paperwork ready and swap over. That might work. I was so quick that coudl have gone for luggage after I got car as only 2 bags had arrived .