Did the same Chris![]()
Is this baggage charge just a case of Joe Public getting stiched up again much like the gas & electricity charges?
This was their reply to my email about the baggage allowance
Thank you for getting in touch recently. I'm sorry it's taken me so long to reply to you.
We're sorry to hear of your dissatisfaction with our Economy baggage allowances. Virgin Atlantic has always offered an extremely generous free baggage allowance.
Firstly, we need to be consistent with other airlines when passengers purchase 'through tickets' requiring them to change airline in order to reach their final destination. It's confusing and frustrating for passengers travelling on different carriers offering different baggage allowances, and often results in unexpected expense and inconvenience should they find themselves carrying excess baggage after their journey has commenced.
In addition to this we must reduce how much weight we can carry in view of the ever increasing cost of fuel. We've taken the decision that it would be fairer to ask only those passengers carrying the higher levels of baggage to absorb the cost of the extra fuel required to carry it.
For more information on baggage allowances please visit our website http://www.virgin-atlantic.com/passe...gage/index.jsp
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