Hi Roger, Hoping you can help me on the above matter, As you are probably aware i have been dealing with Roulla regarding the matter with budget, so far budget have no record of taking $220.00 from my card so then i emailed all bank statements to roulla which clearly showed that budget rentacar have taken 2 amounts 1 for $64 dollars which was the pre fuel and then another for $219.00 for which i can only assume was the deposit they lock of so when you return the car they are supposed to return the locked amount on to your card, conveniently they did not do this, now today i have a phone call from my card supplier saying that budget have taken another amount of $21.75 from my card which has only left me further over drawn, now theres no possible reason they should still be taking money from me i returned home from my holiday over 5 weeks ago so i can only assume there is some criminal activity going on with budget, As you are probably aware im absolutely disgusted that budget can treat people like this and get away with it, People need to be very aware when booking through this company, Im also sure that im not the first to have this happen to me and i certainly wont be the last and ask why you would want to advertise such companies?
Regards
Rebecca