Sorry to hear about this John. Can you please email us on info@uscarhire.co.uk with all the details.

Budget are duty-bound to pass on any toll charges and resulting penalties, so you it's not actually Budget charging you for this.

Once you email us, we can have Budget contact the Toll Authority to provide a schedule of exactly what the charges are for.

Then if you dispute it, you will need to do so directly with the tolls.