Our 19th and final trip. They messed up our entry documents because the guy on the desk was chatting to his 'mate'. The system then blocked us and we spent 5 hours in room 101. A detention centre crammed with people the bulk of whom were innocent victims intertwined with criminals being marched off in handcuffs. FIVE hours with two teenage boys being shouted at, told to sit down, told to turn phones off, people were missing connecting flights, people with infants,a 78 year old couple, Miami is a disgrace.

I've written to Governor Crist and The Consulate in Miami. Anybody else experience this? There were so manty people in that room it simply must be a routine experience.