Hi everyone, I was hoping some one could help.
We have been coming to Florida for many years now, but unfortunatly the last time we came, our laptop was stolen at the security x-ray area in Orlando International Airport. My son (15) put it through the X-ray, and when he got through the metal detector it was gone.
We reported the loss to the Transportation Security Authority and they gave us a form and reassured us that we could claim for the computer. They told us not to worry and to hurry before we missed our connection.
We have just telephoned the TSA and have been told our claim as been denied. They gave no reason and told us the only recouse was to file a suit in a US Distrist Court.
We can't claim on our travel insurance, because there was no police report.
Has anyone got any advice, because we don't really want to take the TSA to court?
Thanks, Debbie
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