<blockquote id="quote" class="ffs">quote:steph_goodrum





United Kingdom
7316 Posts
Joined: 12 Feb 2002
Status: offline
Posted - 27 Feb 2009 : 08:05:30
--------------------------------------------------------------------------------

it's not 0.16 Stephen, it will be 1% because currently none of the charge is passed on. After having had such a large tv campaign with Mark Benson last year explaining the "tip" and getting new customers it does seem a bit deceptive to then introduce the charge almost immediately if you've only opened the account because of it.

--------------------------------------------------------------------------------
Babblin Boo
http://www.orlandovillas.com/villas/92.aspx


[/quote]

Surely that's the problem? Nationwide offered this as a benefit to their customers and to distinguish their account from competitors, but found that too many were opening and using their account solely for that purpose. Nationwide therefore ended up with much increased charges and in effect having their "generosity" to customers abused.

Quite likely their own fault for shouting loudly about this particular benefit, but annoying to us customers. Lesson seems to be, if you're on to a good thing, keep your mouth shut!