Urgent

**Karen** · 10-11-2008, 04:14

Hi Roger, sorry I think I have made a mess and Mike has arrived at Thrifty and the booking is for the wrong month. If there is anyway you could sort this out I would be very appreciative. He is at Thrifty at the moment and has paid for one days car hire. Please email me
Karen

**andrewmckay5** · 10-11-2008, 04:17

I bet your popular Karen[msnscared]

**Karen** · 10-11-2008, 04:19

Mike does not realise it was my mistake yet [msnscared] I am normally so careful

**roger** · 10-11-2008, 04:21

I replied to your email a few minutes ago. Make sure Mike does as I suggested, but I'm sorry to confirm you did indeed make an error on your order and I'm not 100% certain we will be able to get Thrifty to adjust at this late stage (since they expected Mike a month ago [msnscared]).

I'll do my best.

**Karen** · 10-11-2008, 04:27

Thank you Roger. I don't know how I am going to tell Mike.

**Mr G** · 10-11-2008, 11:18

<blockquote id="quote" class="ffs">quote:Originally posted by Karen
Thank you Roger. I don't know how I am going to tell Mike.
[/quote]

Karen, is it a case of UK v US date format ?.

They have October 11th where as you meant November 10th [msnwink]

I would tell Mike that is what has happened...... it might take the sting out a bit[msnembarrased]

**Karen** · 10-11-2008, 11:53

I like your explaination Graham, thank you, but I don't think I can get away with it. It did not help that he could not decide what car and who to have it with and I had to go back several times and re-enter the dates, so I think the last time I just must have clicked on the wrong month some how [msnsad]

Roger is very kindly going to look into it today. Thank you so much Roger.

**Karen** · 10-11-2008, 20:49

I would like to say a very BIG thank you to Roger for sorting out my mistake. So thank you Roger and thanks also to Thrifty and I shall be much more careful next time.

**brendawilliams** · 11-11-2008, 01:24

<blockquote id="quote" class="ffs">quote:Originally posted by Karen
I like your explaination Graham, thank you, but I don't think I can get away with it. It did not help that he could not decide what car and who to have it with and I had to go back several times and re-enter the dates, so I think the last time I just must have clicked on the wrong month some how [msnsad]

Roger is very kindly going to look into it today. Thank you so much Roger.
[/quote]

Karen you have the perfect excuse. It was because he couldn't decide which car that the mistake happened as you had to go to and fro re-entering dates.[msnwink]