This is the issue. Both your cars were booked on the Silver option.

As we clearly state on our website, with Budget you must return the car full. This is also stated on the voucher

As you did not return full, then Budget have charged you for a tank of fuel on each car, which is perfectly normal. It is also normal for them to charge at an inflated rate as compared to the gas station rate.

Unfortunately since you returned empty then Budget will not refund for the tank of fuel.

It's often worth going for the Gold to avoid the high fuel cost on Silver.

<blockquote id="quote" class="ffs">quote:Originally posted by martinhay
Roger,

Thanks for the offer or assistance.

On collection of the car I was told quite clearly to return the car empty - makes sense, had I returned it full I would have surely paid twice for the same tank.

In truth both car were returned approx 1/4 full.

I accept that the cost of the 1/4 tank was my loss. I cannot see why they have charged me for anything.

If you need it I can look out the two booking refs but both were taken out via villa ref 1555.
[/quote]