Customs damaged a case

[Mo Green]

<blockquote id="quote" class="ffs">quote:Originally posted by Clare R
I think there is a stash of TSA locks somewhere in America as I have given up using them, they are not replaced. I use cable ties and they seem to work OK.
[/quote]

I also noticed that when we used TSA locks the cases always seemed to be opened yet since using cable ties our cases have not been opened[msnwink]

Mo

[florida4sun]

Thats because you don't notice, cable ties can be removed in around 2 seconds and then re used.. All you need to do is show a small screwdriver in the end and this releases the strap.

<blockquote id="quote" class="ffs">quote:Originally posted by Mo Green
<blockquote id="quote" class="ffs">quote:Originally posted by Clare R
I think there is a stash of TSA locks somewhere in America as I have given up using them, they are not replaced. I use cable ties and they seem to work OK.
[/quote]

I also noticed that when we used TSA locks the cases always seemed to be opened yet since using cable ties our cases have not been opened[msnwink]

Mo
[/quote]

[Mo Green]

<blockquote id="quote" class="ffs">quote:Originally posted by florida4sun
Thats because you don't notice, cable ties can be removed in around 2 seconds and then re used.. All you need to do is show a small screwdriver in the end and this releases the strap.

<blockquote id="quote" class="ffs">quote:Originally posted by Mo Green
<blockquote id="quote" class="ffs">quote:Originally posted by Clare R
I think there is a stash of TSA locks somewhere in America as I have given up using them, they are not replaced. I use cable ties and they seem to work OK.
[/quote]

I also noticed that when we used TSA locks the cases always seemed to be opened yet since using cable ties our cases have not been opened[msnwink]


Mo
[/quote]
[/quote]

Previously security have always left a note inside when they have opened the case but have not had one of those since using cable ties.
Certainly have not seen anything to suspect the case has been opened.

Mo

[chrizzy100]

We had our case opened once...we replaced all the light switches in our FL home with dimmers...so took the ones from there home to reuse...it must of looked very odd to x-ray...

[Neatfeat]

We never lock our cases as they always get checked and we couldn't work out why then it dawned on us that it's because we buy the big tins of bbq beans from Walmart which must look strange on the X Ray. So now we always put them in the case with the dirty underwear! Tee Hee Hee

[SteveandJan]

My cousin had hers broken when we went to New York last December with a note from customs, she couldn't claim through her travel insurance policy

[Jill]

A few years ago we had damage caused by TSA and complained and found they are liable for any damage and you can claim against them. It also depends on individual travel insurance policies as to what they will cover when it comes to damage so it is very important to always read the small print carefully.

[blott]

I don't think the TSA are liable for damage in all instances.

Moreover, while TSA certainly regrets that occasionally checked baggage and locks are damaged by secondary screening, TSA is not responsible for certain damage caused by secondary screening. Should checked baggage generate an alarm for the presence of explosives during the screening process, TSA must resolve the alarm for the safety and security of the aircraft and its passengers. Access to the interior of the bag is often required to resolve the alarm, even if it must be forced. In the event that access to a bag must be forced, TSA will not be responsible for broken locks or unavoidable damage in opening a locked bag. Passengers can avoid this type of possible damage by either not locking their bags or using a TSA recognized lock that can be opened by TSA without damage.

However...

Occasionally, during the screening process, a screener may damage or misplace a passenger's property. It is the mission of this office to reimburse passengers that have experienced loss or damage due to the negligence of a TSA employee.

We never lock our suitcases (we occasionally take holdalls instead but these have TSA locks on the zippers) and would never put anything valuable in them so it's not been a problem for us.

[Frosty]

After seeing the TV program where they show CCTV footage of baggage handlers opening cases and just pulling all sorts out and stuffing it down their trousers and in the coats etc.

I always lock them, i'll take my chances.