Dollar Express No Membership number sent?

13-04-2008, 19:21

I have just read on another thread that this has happened to someone else so thought it worth a mention.

I registered with Dollar Express on the 29th March 2008 and got the email saying.............

Thank you Julie, for applying to Dollar Rent A Car's Dollar EXPRESS Member Services Program. Your application will be processed within 1-3 business days. You will receive e-mail confirmation and your new Dollar EXPRESS member number.

Should you need further assistance, please contact Member Support Services at DollarExpress@dollar.com or call 1-866-776-6667.

Since then we have not had the membership number within 1-3 working days as promised. I have emailed again today asking if they would send my membership number asap as with travel on the 18th.

Also, during the registration process for DE they take credit card details which is fine if I get the membership but not if I do not[msnmad]

I am rather annoyed to be honest because last August we waited almost an hour in the regular queue[msnmad]

So if my membership number does not arrive in time do I still go to the DE queue or not??

I wonder how many others have had the same problem?

So if you are thinking of registering do it sooner rather than later!!!

**MarkJan** · 13-04-2008, 20:30

I would suggest taking a printout of the email from Dollar and going in the Express queue. Obviously no guarantee but at least they will you know you have tried to enrol.

13-04-2008, 20:38

<blockquote id="quote" class="ffs">quote:Originally posted by MarkJan
I would suggest taking a printout of the email from Dollar and going in the Express queue. Obviously no guarantee but at least they will you know you have tried to enrol.
[/quote]

Good idea Mark[msnwink]

**ali5** · 13-04-2008, 20:56

Julie

I registered with Dollar Express on 26th March and have still not had a reply. I also sent a reminder e-mail (only because I was waiting to book my car hire). Good Luck and hope you get your membership number before you travel.

**mfairhurst** · 13-04-2008, 23:07

Julie we joined and did not get the card but at the airport our number came up so we were ok and seemed to be pleased we had joined and got a good rate to up grade .
Our number had come up on their computer
MAUREEN
www.onlinefloridavillas.com/villasd/1683.aspx

**dawn burley** · 14-04-2008, 03:12

Julie the same thing happened to me when I applied, so I rang the support services number and the operater gave me my dollar express number over the phone[msnsmile]My card arrived at a later date. This might be an option for you if you do not receive an email.

Dawn

**Kazzie** · 14-04-2008, 03:40

The system must have changed recently as when we signed up for Dollar Express once all the information had been submitted it gave you your express number. I seem to remember that we didnt have the actual card just the number we had printed off. I am sure everything will be ok for you Julie.