We are not best of friends with Virgin at the moment. Just arrived back today after a month at the villa. Got to the check-in desk last night and we were told they did not have two seats together (after pre-booking seats on line). Spent almost an hour at check-in but the girl on the desk did not tell us why until 35 mins had passed (she was trying to get seats together).

Got on the plane and the stewardess came over before take off as she had got two seats together for us. Turned out they belonged to a couple who had decided not to fly back and their son told us he only got to check-in just before they closed - so how come when we were there 3 hours before him we were not given those two seats together in the first place

Actually, that was not a question really, just getting it off my chest.

The staff were great and the flight was good, even though we were late taking off we arrived early in uk.