OV to the rescue

[Esprit alan]

I would like to thank Roger and the team for coming up trumps today.
I had booked a car via OV but due to a printing problem did not have my voucher with me when attemping to collect it. Although I did have hand written details.
The staff at the Dollar desk were very helpful, but insisted that they needed the voucher in order to receive payment. They let me use one of their PC's to email Roger for a duplicate copy.
Within minutes,a duplicate copy was emailed and for good measure a faxed copy also.
Now that is what I call service.

Only book your car with OV and use Dollar is my recommendation.

Many thanks once again Roger.
They also upgraded the car.

So if you forget your voucher, which is, after all, an important document, all is not lost.

[canarypam]

We wouldn't ever use anybody else for our car rental Alan. We have sometimes had cheaper prices but still preferred to use Roger and John.

[roger]

You're welcome! One of the benefits of us having a UK and a US office is that we are on hand for a much longer period during the day and late in to the night in the event there are any last minute problems.

[Jo]

Roger has helped me out when I was in a similar s[bad language filtered out]e too.

The car hire site gives you so much more than excellent value. Great customer service and no nasty surprises when you collect your car.

The price you see is the price you pay. I wouldn't risk any other site.

[ellie]

I can certainly can re-iterate all that has been said. Even when there was only one office, in the UK, Roger could be relied on to 'go the extra mile.'

On one occassion my daughter's friend was involved in a car crash in America and her parents needed to fly out immediately, and Roger was able to organise their car hire at very short notice.

Great prices, superb service and total reliability.

What other website can beat that?