We have just returned from Orlando, having booked a car through this site from Alamo. We have always hired from Dollar, but as Alamo was slightly cheaper, thought we would go with them. When we picked the car up, we were subjected to a lot of pressure to pay an extra $10 per day for breakdown, roadside assistance and Tyre repairs. The sales assistant said that this used to be included in the Gold package (which we had), but wasn't anymore. We declined to pay the extra $10 per day, so we had to sign a form agreeing to pay ourselves, should the need arise.
We did actually have a slow puncture, which was highlighted on the car dashboard before we arrived at the villa (only half an hours journey from airport, so must have already been punctured!)But couldn't take it back as we'd signed this blinking form!!! However, we just topped it up several times during the holiday, whenever the light went on the dash!
The reason I have posted this, is to alert others who have paid for Gold insurance, and think that they have nothing extra to pay when picking up their car to be aware that any problems with tyres are not included with Alamo
kate
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