I had pre booked our seats (7 of us) in Feb for our flight in July, when we checked in online we had totally different seats allocated for us.
I fortunately had been allocated row 22 abc, I had sent an email to Virgin stateing my fear of flying, so I was well chuffed.
My Brother and his 2 daughters had been placed in row 60 abc, we had chosen 32 abc, luckily as the plane was quite empy, they were moved by me, my husband and our youngest Son, the cabin was empty, so had it all to ourselves, same on way back[msnsmile2]
I had a very good experience with Virgin and will never fly with anyone else, but that is my opinion, each to their own.
So I think with seat allocation, it must not be guarenteed, do online check in and view your seats on there, if not satisfied, I was advised to turn up at airport a bit earlier and have a word with a member of the Virgin Staff.[msnsmile2]
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