dollar express at sanford

[mizzy]

hope i'm posting this in the right place

i believe there is no seperate line for dollar express at sanford, does anyone know if this is to be changed in the near future

and if not how do i get past the regular queue without upsetting those waiting in line, is there plenty of staff milling about to escort those with dollar express to the front or is it just a case of walking straight to the front and fearing the possible wrath of those waiting in line[msnscared]

[CERICROWLEY]

Mizzy

The usual route go out and around and then back in through the back door so to speak. as soon as you enter the doors there is a desk on your right, if you wave your express to them, they are happy to help you get to the next desk, I did have a jobsworth once, and he said there was no dollar express at sanford, but another employee soon put him right and said you have to serve the express clients as they come in, he was a bit disgruntled to say the least,

[roger]

As Ceri says, just grab a member of staff and they should escort you to the front of the queue.

[xtratime]

I hired from Dollar at Miami International a few weeks ago. They had a separate Express Queue but would not let me use it since they said it not for people who had prepaid vouchers?
Anyone else experience this?

[roger]

Did you have one of our vouchers with your Express ID printed on this? If so, then they are wrong. Other agents can not include Express ID on their vouchers, so the staff member may have been confused.

<blockquote id="quote" class="ffs">quote:Originally posted by xtratime
I hired from Dollar at Miami International a few weeks ago. They had a separate Express Queue but would not let me use it since they said it not for people who had prepaid vouchers?
Anyone else experience this?
[/quote]

[xtratime]

Yes, I had one of your vouchers with the Dollar Express ID on it. It was the first time that I had used Dollar Express so was not sure what the procedure was. As a result, I had to wait about 45minutes in line whilst the express queue (that I was turned away from) was empty.

[Nikki D]

I had a voucher with my express ticket on and when I got to the desk and gave it to the man he gave me it straight back saying they don't have express at Sanford.

[mizzy]

<blockquote id="quote" class="ffs">quote:Originally posted by Nikki D
I had a voucher with my express ticket on and when I got to the desk and gave it to the man he gave me it straight back saying they don't have express at Sanford.
[/quote]

so did you just wait in the normal queue then Nikki?

[CERICROWLEY]

Thats hogwash Nikki

You probably had the same guy I had first time, next time go to the desk on the right, and ask. If a dollar express client booked the car directly with dollar for picking up at Sanford it would have to express exactley the same, as Roger as said, they are the only agents with prepaid vouchers that can do dollar express.

[GrahamC]

When we went through a couple of weeks ago there was a lady at the front of the line looking out of Dollar Express card holders and making sure they were seen first.