Our own experience of Applebees at Bery Town Centre was dreadful, both meals had to be sent back and they were tasteless as well as cold. They did admit they had been having lots of complaints. We certainly won't be going back...ever. Chillis at Champions Gate is much better but I know some people have had bad experiences there, we have been lucky the dozen or so times we have dined there, so I guess it is just horses for corses as with everything in life.