This is a taped conversation between Richard the Customer Assistant and a customerSubject: Customer Service

This has got to be one of the funniest in a long time.
This guy Richard should have been promoted, not fired.
This is supposedly a true story from the WordPerfect help line
which was transcribed from a recording monitoring, in
the customer care department.
Needless to say, the "Help Desk" employee was fired.
However, he is currently suing his employer for "Termination Without
Cause."
Again, this is the actual dialogue of the former Customer Service Department employee.
Now I know why they record these conversations.

Here's the conversation:
"This is Richard in customer assistance. May I help
you?"
"Yes, well, I'm having trouble with WordPerfect."
"What sort of trouble?"
"Well, I was just typing along, and all of a sudden
the words went away."
"Went away?"
"They disappeared."
"Hmmm. So what does your screen look like now?"
" Nothing."
"Nothing?"
"It's a blank; it won't accept anything when I type."
"Are you still in WordPerfect, or did you get out?"
"How do I tell?"
"Can you see the C: prompt on the screen?"
"What's a sea-prompt?"
"Never mind, can you move your cursor arounthe
screen?"
"There isn't any cursor: I told you, it won't accept
anything I type."
"Does your monitor have a power indicator?"
"What's a monitor?"
"It's the thing with the screen on it that looks like
a TV. Does it have a little light that tells you when
it's on?"
"I don't know."
"Well, then look on the back of the monitor and find
where the power cord goes into it. Can you see that?"
"Yes, I think so."
"Great. Follow the cord to the plug, and tell me if
it's plugged into the wall."
"Yes, it is."
"When you were behind the monitor, did you notice that
there were two cables plugged into the back of it, not
just one?"
"No."
"Well , there are. I need you to look back there again
and find the other cable."
"Okay, here it is."
"Follow it for me, and tell me if it's plugged
securely into the back of your computer."
"I can't reach."
"Uh huh. Well, can you see if it is?"
"No."
"Even if you maybe put your knee on something and lean
way over?"
"Oh, it's not because I don't have the right angle.
It's because it's dark."
"Dark?"
"Yes, the office light is off, and the only light I
have is coming in from the window."
"Well, turn on the office light then."
"I can't."
"No? Why not?"
"Because there's a power failure."
"A power ... A power failure? Aha . Okay, we've got it
licked now. Do you still have the boxes & manuals and
packing stuff your computer came in?"
"Well, yes. I keep them in the closet."
"Good. Go get them, unplug your system and pack it up
just like it was when you got it. Then take it back to
the store you bought it from."
"Really? Is it that bad?"
"Yes, I'm afraid it is."
"Well, all right then, I suppose. What do I tell
them?"
"Tell them you're too '....' stupid to own a
computer."