<blockquote id="quote" class="ffs">quote:Originally posted by Fourdents
Talk Talk is driving me MAD [msnmad]
I can use it early morning.
It slows up at 12:00 and after 15:00 hrs I cannot access my e-mails webmail box or Outlook express. It sends out okay.
I open it up at about 7am and the in box contains mail from 15:00 the previous day
Any help appreciated.
Phoning "out of the country " has proved unhelpful.
[/quote]
We had major problems with TalkTalk resulting with no phone or Internet for a 3 weeks period from the middle of December.
To say the least they are unhelpful, unable to communiate between departments and if they don't want to speak to you just put the phone down.
In the end I went to OfTel and they gave me the number for High Level Complaints at TalkTalk.
When you ring HighLevel complaints it is actually a call messaging service and someone will get back to you within 5 days. The person allocated to our case phoned us once and then once it had been partially resolved.
We are still having problems with our Internet and we just now go through to 2nd level complaints at Broadband.
We are still waiting for a response from them to our complaint letter and looking to move as soon as we can but after reading the above none of the companies seem to be that good.
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