We have guests flying into MCO and they are hiring a car through Alamo. Is Alamo's collection point on-site now or is it still off-site? I'm sure when we were last at MCO (January) that we saw signs for them on-site near to Dollar (who we tend to use).
Linda and Drew
http://www.onlinefloridavillas.com/Villas/1610.aspx
Yes, they're on site in the same area as Dollar (downstairs from the baggage claim area) and then just across the road to the multistorey car park to pick up the vehicle.
blott
Please make sure that your guests do not get sold any extra insurance etc. by the Alamo desk sales staff. If they are hiring from OV car rental package all the required cover is included.
The first time I went to Florida and booked Alamo they "took advantage" and sold me a whole lot of stuff I did not need. I complained and did get a refund.
Linda
We used Alamo at MCO, it's just downstairs and yes they did try to sell us more insurance.
Yes they tried and did sell us some extra insurance, i had a 10 minute argument with them to say that the package i got was sufficiant but they insisted that i needed to take out this new insurance! Wasn't happy at all with there attitude and service and i was going to contact the guys here about it, It seems that this is a con trick that they play, not very good
Daniel, Kaye, Millie and Harvey
Yes, and very bad too. I do hope someone on this car hire service has a "word" about ALAMO selling tactics.[gun]
This sort of thing....after a long flight, maybe your first visit to Orlando is just taking advantage.
This was done to me on my first ever visit......I did write and complain and eventually got a refund.[clap]
I will be making sure my guests are aware of this before they arrive in Orlando !
Linda
Linda
We do act on every mention of this kind of behaviour we receive. Our suppliers assure us that Alamo take this kind of thing very seriously and if you get the name of the member of staff that tried to sell it to you they will have words with them.
<blockquote id="quote" class="ffs">quote:Originally posted by Fourdents
Yes, and very bad too. I do hope someone on this car hire service has a "word" about ALAMO selling tactics.[gun]
[/quote]
<blockquote id="quote" class="ffs">quote:Originally posted by floridadreamvilla.co.uk
We do act on every mention of this kind of behaviour we receive. Our suppliers assure us that Alamo take this kind of thing very seriously and if you get the name of the member of staff that tried to sell it to you they will have words with them.
<blockquote id="quote" class="ffs">quote:Originally posted by Fourdents
Yes, and very bad too. I do hope someone on this car hire service has a "word" about ALAMO selling tactics.[gun]
[/quote]
[/quote]
John, i emailed your from the the Car Hire site, i think i still have all the receipt details at home so i will look it out when i finish work and contact you with any details you need?
Daniel
Daniel, Kaye, Millie and Harvey
I'm not sure I follow - you said above that it happened to you on your first trip and you got a refund. Has it happened again?
<blockquote id="quote" class="ffs">quote:Originally posted by djdigitald
John, i emailed your from the the Car Hire site, i think i still have all the receipt details at home so i will look it out when i finish work and contact you with any details you need?
Daniel
[/quote]
<blockquote id="quote" class="ffs">quote:Originally posted by floridadreamvilla.co.uk
I'm not sure I follow - you said above that it happened to you on your first trip and you got a refund. Has it happened again?
<blockquote id="quote" class="ffs">quote:Originally posted by djdigitald
John, i emailed your from the the Car Hire site, i think i still have all the receipt details at home so i will look it out when i finish work and contact you with any details you need?
Daniel
[/quote]
[/quote]
No that was Fourdents who said it happened on her first trip, mine happened just recently 9th Feb.
Daniel, Kaye, Millie and Harvey
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