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Thread: Letter to the bank

  1. #11
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    Our bank called us recently and asked us to verify who we were and Ray asked them to do the same first, they were a bit gobsmacked and souldn't so the converstaion ended.

    Like the 86 year olds letter though, very good.[msnsmile]
    Sarah


  2. #12
    Gold 5 Star Member Sharon G's Avatar
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    Brillaint letter by the 86 year old lady...hope I've got all the same marbles as she has at that age!!
    Sharon


  3. #13
    Gold 5 Star Member LiesaAnna's Avatar
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    i had a spoof email this morning from ebay!, we just opened up a paypal account this week and everything was verified, we asked Russ (son) to send the payment for something last night (still dont understand it) and this morning when i opened up hotmail, i had an email thought it was genuine after sending paypal stuff last night so got very cross as it said they had suspended our account as the numbers werent matching up to the names! please could we send it through to be checked!! i almost did, but thought i would Russ check it, but curiosty got the better of me and i sent a copy of the email to ebay, yes tru it was a spoof!!!! almost got me tho as we did the business this week and had changed from one account (my sons) to our own!!! some one is watching me!!

    i do like the advice from above tho, when asked in future my name address etc (unless hes gorgeous) politely to say "no"
    Liesa


  4. #14
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    <blockquote id="quote" class="ffs">quote:Originally posted by LiesaAnna
    i had a spoof email this morning from ebay!, we just opened up a paypal account this week and everything was verified, we asked Russ (son) to send the payment for something last night (still dont understand it) and this morning when i opened up hotmail, i had an email thought it was genuine after sending paypal stuff last night so got very cross as it said they had suspended our account as the numbers werent matching up to the names! please could we send it through to be checked!! i almost did, but thought i would Russ check it, but curiosty got the better of me and i sent a copy of the email to ebay, yes tru it was a spoof!!!! almost got me tho as we did the business this week and had changed from one account (my sons) to our own!!! some one is watching me!!

    i do like the advice from above tho, when asked in future my name address etc (unless hes gorgeous) politely to say "no"
    [/quote]

    Glad you didn't get caught out Liesa, Paypal do not send out e-mails about changing account details, these scams do make you mad don't they.[msnmad][msnsmile]
    Sarah


  5. #15
    Gold 5 Star Member LiesaAnna's Avatar
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    yes Sarah it does, they almost caught me!!! because it all fitted!!! very clever these people! and that makes me mad[msnmad][msnmad][msnmad]
    Liesa


  6. #16
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    As a rule of thumb - NEVER give personal information to anyone!! If they contact you, either by telephone or email and want information, either phone them back or access their internet site yourself (not using their link).

    But usually these sorts of scenarios are very iffy! No reputable organisation will ever call you and ask for personal information. Fraudsters are very clever in the way they operate.
    For example - if your bank card is stolen a simple scam is that the fraudster calls you purporting to be the bank and asks you to verify your information including your PIN. Guess what happens next - your account is emptied! A bank would never ask for this information.

    Thankfully fraud is something that doesn't touch most of us - but we must always be vigilant. A bona fide caller will never mind you asking to call them back if you are unsure of their authenticity.

    Carole



  7. #17
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    I bought my 16 year old a new mobile phone for Christmas. He had a call yesterday saying that they were from O2 and asked him to verify his password.

    Thank goodness he had the sense not to give it out, not only that he asked them to hand on for 5 minutes, wasting their time and money, and then asked for their name and number so I could call them back on his behalf.

    Needless to say they put the phone down pretty quick and he couldn't wait to tell me!

    Jill


  8. #18
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    <blockquote id="quote" class="ffs">quote:Originally posted by andrewandcarole
    As a rule of thumb - NEVER give personal information to anyone!! If they contact you, either by telephone or email and want information, either phone them back or access their internet site yourself (not using their link).

    But usually these sorts of scenarios are very iffy! No reputable organisation will ever call you and ask for personal information. Fraudsters are very clever in the way they operate.
    For example - if your bank card is stolen a simple scam is that the fraudster calls you purporting to be the bank and asks you to verify your information including your PIN. Guess what happens next - your account is emptied! A bank would never ask for this information.

    Thankfully fraud is something that doesn't touch most of us - but we must always be vigilant. A bona fide caller will never mind you asking to call them back if you are unsure of their authenticity.

    Carole


    [/quote]

    I work for Bank and we do make outbound calls to customers. If the customer is unsure about who is calling we alway recommend the customer calls back as we do have to ask security questions to verify that person.
    Neil & Cathy

    http://www.orlandovillas.com/villas/1401.aspx


  9. #19
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    Yes something in this letter touches a cord with most of us eveen if we are not just 86 yet.
    Olive


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