AAARRGGH

[julieanne]

Spent almost my whole lunch hour in a queue at the bank. I wanted a £50 note to go in a card as part of a 50th birthday present.
When I got to the counter I was told they couldn't help me as the minimum cash withdrawal was £300 - everything under that has to be taken from the cash machine - aaarrrghh [msnmad] [msnmad]

The only way round it was to go the cash machine, draw £50 and then stand in the queue again and ask them to change it for a £50 note.

Needless to say I didn't bother [gun]

I was not a happy bunny [msnmad]

[mizzy]

this is absolutely bloomin ridiculous
what happens if your minibank card is damaged and you need some cash

if i were you i would be sending a rather stern letter or e.mail to the banks head office

what ever happened to good old fashioned customer service?[gun]
Mizzy

[steph_goodrum]

Bet it's the Halifax is it? I noticed a sign when I was paying money in the other day and if it was my account would be absolutely furious. I know several people who refuse to use machines in case they have been skimmed and to be told that was the only way I could get less than £300 (which lets face it most of us dont draw out that much from a machine at a time, would pretty soon see me changing my account to a more people friendly one.

[LiesaAnna]

sad so and so's!!!!
things do change dont they!! what happened to customer service???? its not like it would've hurt!!!!

[E. Cosgrove]

Whose money is it when all's said and done?[msneek]

[julieanne]

<blockquote id="quote" class="ffs">quote:Originally posted by E. Cosgrove
Whose money is it when all's said and done?[msneek]
[/quote]

Makes you wonder doesn't it Liz [V]

[Ray&Sarah]

Probably another service that they offer to "new customers only" Julie. Banks seem to be getting more and more faceless don't they.[V]

[chrissb]

Hi Julie
what I would have done here is withdrawn £300.00 and then asked the cashier to re-deposit the other £250.00 for me!! This will cause them more work than if they had just given you the £50.00. The reason they are doing this is to try to reduce the branch staffing levels to a minimum, so much for customer service, and I would let the bank know exactly what I thought of this idea.

[LiesaAnna]

[clap][clap] good idea, must remember if i need to change money or get a small amount from the bank

[sundowner]

So, if I was planning on mugging someone (which I am not), my best bet would be to watch for Halifax customers withdrawing money at the counter - that way I know I would be getting at least £300 !!!!!!! All I'd have to do is stand in a long queue to see who my next 'target' would be !!!

Good idea Chris - if enough people did that they would soon change their policy.