AAARRGGH

[Cruella DeVilla]

<blockquote id="quote" class="ffs">quote:Originally posted by chrissb
Hi Julie
what I would have done here is withdrawn £300.00 and then asked the cashier to re-deposit the other £250.00 for me!! This will cause them more work than if they had just given you the £50.00. The reason they are doing this is to try to reduce the branch staffing levels to a minimum, so much for customer service, and I would let the bank know exactly what I thought of this idea.
[/quote]

That's ok if you have got 300 pounds to withdraw

[Ray&Sarah]

We were advised to do the exact same thing by a bank teller at another bank, withdraw the minimum they allow and then pay back in what we didn't really want to take out in the first place, seems double dutch to me.[msnscared][msnsmile]

[Jill]

I would be very tempted to close my account with the bank concerned. I am not a great lover of standing outside drawing money from a machine.

[KevinT]

<blockquote id="quote" class="ffs">quote:Originally posted by Jill
I would be very tempted to close my account with the bank concerned. [/quote]

Me too Julie! There's plenty of banks - surely they can't all have such stupid rules about withdrawals. [msnmad]

[LiesaAnna]

bet they can Kev![msnwink]

[julieanne]

Thing is I very rarely withdraw cash - I use cards for everything and get cash back in shops. If I do use a cash machine I use the one at work where I feel safe and there isn't a queue.
This was a one-off as I wanted a nice new crisp £50 note - but when I get chance to pop in again I will certainly voice my displeasure [V]

[CERICROWLEY]

The only trouble with withdrawing the minimum £300 is you have to have it in the bank at the time. But thats what I would do, I would love to see the cashiers face at the time. And my last words MERRY CHRISTMAS.

I dont have any problems withdrawing money over the counter at our bank, as I am usually paying in cheques at the time.

[Tonish]

The problem for the banks is, it's just too expensive to pay staff to stand behind the counter all day handing out and taking in relatively small amounts of money, when there's a machine outside which can do it quicker and more efficiently at a fraction of the cost.

They want their queues filled up with customers asking about mortgages, loans and substantial investments, rather than for "transactional" work.

It's an impersonal, unpleasant and often unwanted change, but probably inevitable. Those banks/building societies who are happy to do it for you today are unlikely to keep doing it over the long term.

If they had their way, banks would like to get rid of cash transactions for good.

Tonish