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Thread: Flight surcharge request!

  1. #1
    Florida Newbie
    Join Date
    Oct 2004
    Posts
    45

    Flight surcharge request!

    We booked our flights through 'Charter Travel' and upon request paid the full total 12 weeks prior to our flight (05 Nov 05). Today I received a call from Charter requesting a further £19 per person.[:O]
    Upon speaking to the agent[msnmad] I was advised this was result of them being charged additional surcharge by Virgin.I was of the understanding that once you pay in full that becomes final?

    Could anyone advise if tis is standard procedure, only I have flown with Virgin direct and never had this happen before?

    Jo


  2. #2
    Florida Expert Michelle's Avatar
    Join Date
    Mar 2002
    Location
    Laleston, Bridgend Mid Glamorgan
    Posts
    1,329
    We had same thing last year, so yes this does happen I am afraid. We booked Virgin flights for 2006 a couple of weeks ago , and it was stated at the tme of booking that there may be an additional charge added at a later date if Airline raises the fuel charges.


  3. #3
    wrpac00
    Guest
    It's probably in the small print somewhere, have you still got the brochure you booked it from?


  4. #4
    Florida Expert
    Join Date
    May 2005
    Posts
    1,731
    Bit of a cheek though, when you have already paid in full. Hope it gets sorted in your favour.
    Mary


  5. #5
    Moderator luckylady's Avatar
    Join Date
    Apr 2004
    Location
    Manchester, United Kingdom,
    Posts
    5,685
    When I booked our flights in June for December I was given a choice
    Pay £25 deposit then the rest 10 weeks before we depart, but may have to pay a fuel surcharge
    Or pay the total amount then and nothing to pay extra regardless of what may happen
    I chose the latter, are you saying I maybe asked to pay a fuel surcharge anyway
    If this is correct I was given false information
    I will cause a fuss

    Barbara


  6. #6
    Gold 5 Star Member
    Join Date
    Apr 2004
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    4,893
    I must confess I wasn't aware if the invoice was paid in full that any additions could be put on to the bill?


  7. #7
    Gold 5 Star Member stabard's Avatar
    Join Date
    Mar 2004
    Location
    Wiltshire
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    3,370
    me neither - We are due to fly Virgin in October and December and I will be very peeved if I have to pay anything else as both sets of flights are paid in full at time of booking [V]
    Jan and Lee


  8. #8
    Super Moderator CERICROWLEY's Avatar
    Join Date
    May 2004
    Location
    Hampton Lakes/Highlands Reserve, USA.. Cardiff, South Wales, UK.
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    5,710
    I have always paid in full for our flights, I have booked last minute as well as booking about a year in advance.

    Flown with Continental, Virgin, BA, My Travel.

    They have never come back and asked for a Surcharge yet.

    KNOCK ON HEAD??Touch wood.
    CERI



  9. #9
    Florida Expert Macka's Avatar
    Join Date
    Sep 2005
    Location
    Stourbridge
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    1,471
    No I've never been surcharged in twenty five years either Ceri.

    We always have to pay upfront as they're always scheduled flights.

    I'd have thought if you pay upfront, then that's a contract with the airline and they can't ask for more. Not 100% sure about that though.


  10. #10
    Guest
    <blockquote id="quote" class="ffs">quote:Originally posted by Macka
    No I've never been surcharged in twenty five years either Ceri.

    We always have to pay upfront as they're always scheduled flights.

    I'd have thought if you pay upfront, then that's a contract with the airline and they can't ask for more. Not 100% sure about that though.
    [/quote]

    Me niether never had any surcharges[msnwink]


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