Whatever you do make sure that you book before going to Rainforest cafe at Downtown Disney. We went recently on a Saturday night and they were quoting 3 hours wait for everyone. However, if you were prepared to pay $15 to join their safari club you could cut your wait time to 30 minutes!![confused] So many people did this so how could they accomodate them all if the waiting time was 3 hours[confused]
As the kids were so looking forward to this we decided to join the club. After 1 hour we were finally called! The couple in front of us were shown to their table and we were next. However, a few minutes later the couple were back as their server had gone home! We had just been given menu's and were about to be shown to our table, but the server abandoned us for a few minutes more to help the couple and didnt return for ages.
We were finally shown to our table. I decided to go for the pot roast. When it was delivered it was cleverly arranged to disguise the fact that the meat was actually almost all fat. I returned it to the kitchen. My son's steak was ordered as medium but was rare, he did not want me to complain but I was fed up by this time and so complained. The waitress really was not sympathetic at all and i wished that i hadnt left her tip now. All we got back was a measly $10 for all the things that had gone wrong. We decided not to order a sweet and have decided not to return to Rainforest again. I did complain through their website on my return but have been completely ignored. This was the only bad service and poor meal that we had during the holiday but was right in the middle on a saturday night and so was not what we wanted.[msnsad]
I'm sure some will think that we should have booked and we wished we had. However, the $15 membership that magically reduces waiting times from 3 hours to 30 mins(or so) seems to me to be designed to rip people off[msnmad]. When did the rainforest start to rip people off in this way? Based on my experience, I would really advise against this restaurant.
To finish on a positive note the Olive garden was excellent and needed two visits during our vacation, Tony Roma's was also excellent and the waitress was so helpful, Boma's was good and the Polynesian was a real different and highly enjoyable meal. The holiday was excellent and one bad meal did not affect it but be warned, book or don't bother going especially at busy times.
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We have always visited the Rainforest cafe each time we go to Florida ( I adore the Stir Fry! ), we have neither waited long or had bad service. Admit experience tells us that peak times (Saturday nights for example) are to be avoided. We tend to go of a week day lunchtime to the one at Downtown Disney and have never experienced any problems at all. Don't be put off if you go back, change stategy[msnwink]
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