Thanks. You're really filling me with confidence...Not!
Tonish
They don't seem to have any problem filling flight so can't be all bad. I am a fan of their budget offspring 'Song' which has an interactive quiz in the seat back screen during the flight. Passes the time for me better than any other form of IFE.
Well we have had some very rude staff on Virgin, and they are British, aren't they? Lots of make up, blonde hair and short skirts, but PR skills? Very few!
My daughter's recent experience of Virgin was similar - when she and her friend rang for some water during the night, because they were becoming dehydrated, they rang the bell and an irate lady said 'DID YOU KNOW YOU HAD RUNG THE BELL???'turned it off and walked away.
Our flights with AA were great in April, very helpful friendly staff, not young (but come on, old doesn't necessarily mean grumpy!) but very happy to help. Made fresh tea for me several times during the flight, came whenever you rang the bell. On Virgin the staff simply disappeared, and we had so few offers of drinks in comparison.
But with all flights, it really does depend on the staff on the day - we have flown very cheap last minute charter several times and found these staff to be charming and helpful - but I am sure someone will have had a bad experience! [msnwink]
ellie
<blockquote id="quote" class="ffs">quote:Originally posted by ellie
Well we have had some very rude staff on Virgin, and they are British, aren't they? Lots of make up, blonde hair and short skirts, but PR skills? Very few!
My daughter's recent experience of Virgin was similar - when she and her friend rang for some water during the night, because they were becoming dehydrated, they rang the bell and an irate lady said 'DID YOU KNOW YOU HAD RUNG THE BELL???'turned it off and walked away.
Our flights with AA were great in April, very helpful friendly staff, not young (but come on, old doesn't necessarily mean grumpy!) but very happy to help. Made fresh tea for me several times during the flight, came whenever you rang the bell. On Virgin the staff simply disappeared, and we had so few offers of drinks in comparison.
But with all flights, it really does depend on the staff on the day - we have flown very cheap last minute charter several times and found these staff to be charming and helpful - but I am sure someone will have had a bad experience! [msnwink]
[/quote]
This would not have happened on one of my flights, bad inflight service is my pet hate[msnmad][msnmad] In my 20+ years as BA cabin crew I always treated my passengers how I would want to be treated[msnwink]
<blockquote id="quote" class="ffs">quote:Originally posted by Mach 2
Lucy, that is great to hear, and I am sure that there are many like you. We should make sure you are on any flights we book then![msnwink]Originally posted by ellie
This would not have happened on one of my flights, bad inflight service is my pet hate[msnmad][msnmad] In my 20+ years as BA cabin crew I always treated my passengers how I would want to be treated[msnwink]
ellie
We've flown with several airlines and have experianced good and bad service. The Virgin stewardesses all look nice but are not the most helpfull- one was telling me she was going on a course to Know how to use a fire extingisher. She didn't quite grasp why[msnscared]Ironically the best stewardess award goes to Travel City Direct!!!
The Stewardwss was polite and helpfull and drinks Vodka neat! So she said. They may be older but I'd rather they know how to put a fire out than ask what the red thing is on the wall and does my bum look big in this[msnwink]
In view of the above comments and others elsewhere, I just tried to upgrade tickets. 1 hour on the phone to both delta and expedia. Waste of time. Turns out you can't upgrade tickets. Have to cancel, remortgage house and re-book.
Pretty pathetic, really. If I try to upgrade on check in, would it be easier?
Tonish
Tonish
It will depend on 2 factors:
1. Whether seats are available in the next class of service, and
2. The type of ticket you have
If Expedia and Delta are telling you that you can't upgrade your ticket than it's probably because you are on a discount fare. If that is the case then you won't be able to upgrade your tickets at the airport. As you have been advised, the only way is to cancel them (and you might not get anything back) and buy new tickets in Business Class. Your call, but it might not be worth it.
Why not see how it works out on the outbound and, if it is as bad as you fear, you can judge whether to pay for the 1-way Business fare on the return?
Whatever you decide, good luck with it.
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