Hi Kevin
We have just had a reply back from Excel, think it must have been the same as your's word for word, there was a two page spread in the local paper last week about them, not that it will do any good
[msnmad]
Hi Kevin
We have just had a reply back from Excel, think it must have been the same as your's word for word, there was a two page spread in the local paper last week about them, not that it will do any good
[msnmad]
<blockquote id="quote" class="ffs">quote:Originally posted by Marlyn
Hi Kevin
We have just had a reply back from Excel, think it must have been the same as your's word for word, there was a two page spread in the local paper last week about them, not that it will do any good
[msnmad]
[/quote]
What was the news paper saying Marlyn?
It was about all the delays Excel are having on the Newcastle flights.
In the Evening Chronicle on 7th July
Hi Marlyn,
Sounds like you had the same response as we did.
I rang Excel today to see about booking extra legroom seats for September. Its £64 each and they only had two E/L seats left (Theres 3 of us travelling!!). I think the letters are just stock forms that they put your name and address on!! [msnsad]
I'm not surprised that the Evening Chronicle ran an article on them. There were a LOT of very angry North East people on our flight, but I think you're right - at the end of the day they
won't be bothered.
Kevin
Since travelling on the Excel 767, I've been to Amsterdam on Jet2 737 from Leeds. Jet2, although a low cost airline, has a couple of inches more legroom.
Tony.
Excel have done it again, this one will be hard to beat the plane should have left at 11.10 this morning it is now 6.45pm and it has still not left
Now 21:45 and the Newcastle departure board shows check in delayed!!
They've certainly "Excel - led" themselves this time!!!
I was supposed to meet some friends of ours at Newcastle at 06:40 this morning (coming in on the
Sanford Excel plane). They telephoned me last night to say that they had been told their plane
was delayed by at least 24 hours !! Excel have had to put them all in a Sheraton Hotel for the night. [:O] The Newcastle arrivals board just shows "indefinite delay"
Their customer service team must be bracing themselves for an onslaught this time [msneek]
Kevin
quote
I have requested for your family to be seated behind you. If you need any further assistance please don't hesitate to contact us. Hope you have a good flight with Excel Airways.
unquote
these people are being so helpful to us!! we have been dealing with Air Atlanta and now hes saying Excel airways, bit confused, still none the wiser as to who we are flying with, but they have booked me a bulkhead seat along with my daughter and her toddler son, then they contacted me to ask for names of the rest of our party so they can have them sit near to us!! more then what virgin ever did!!
so far so good with them, lets hope the plane doesnt let us down!!
still only 33 days![msnwink]
Liesa
<blockquote id="quote" class="ffs">quote:Originally posted by KevinT
They've certainly "Excel - led" themselves this time!!!
I was supposed to meet some friends of ours at Newcastle at 06:40 this morning (coming in on the
Sanford Excel plane). They telephoned me last night to say that they had been told their plane
was delayed by at least 24 hours !! Excel have had to put them all in a Sheraton Hotel for the night. [:O] The Newcastle arrivals board just shows "indefinite delay"
Their customer service team must be bracing themselves for an onslaught this time [msneek]
[/quote]
How awful for all those poor passengers [msnsad]
Doesn't look as is the outbound flight has left yet [msnoo] [msnoo]
The curse of Excel strikes again [msnmad] [msnmad]
Julie
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