Glad to hear this seeing as i'm flying with them in a few weeks
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Continental bucks trend, sticks to free meals: Continental is the only major carrier to continue offering free meals in coach class on all flights after other airlines suspended meal service or started selling snacks as a way to cut costs. 'Food service is an essential part of what we do for customers,' Continental executive Mark Bergsrud tells the Houston Chronicle. 'We think it bears fruit for us.' With fares and jets fairly similar among most U.S. airlines, it's getting harder to differentiate, says Kevin Mitchell of the Business Travel Coalition. 'What that suggests is that the next and final battleground is going to be on customer service.' Still, one reason Continental's economy-class passengers get free meals is that the airline's food provider, Chelsea Catering, is a money-making division of Continental Airlines.
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