Virgin Atlantic email address?????????

**poet123** · 15-10-2004, 18:20

Does anyone have the customer service email address for VA? I am sick of holding on the phone, and one of our tickets for next July has a wrong spelling,

3 times they have stated that it is in the system for replacement and we have not received it yet.

**julieanne** · 15-10-2004, 18:38

<blockquote id="quote" class="ffs">quote:Originally posted by poet123
Does anyone have the customer service email address for VA? I am sick of holding on the phone, and one of our tickets for next July has a wrong spelling,

3 times they have stated that it is in the system for replacement and we have not received it yet.

[/quote]

Have you tried going on to Virgin Atlantic website and looking for the "contact us" button?

**domster** · 15-10-2004, 18:42

I would do the same, seems virgin are in the dog house recently.

DOM

**blott** · 15-10-2004, 18:42

Try here for an online form. https://www.virgin-atlantic.com/en/u...t_us/email.jsp

**WR1** · 15-10-2004, 18:44

<blockquote id="quote" class="ffs">quote:Originally posted by julieanne
<blockquote id="quote" class="ffs">quote:Originally posted by poet123
Does anyone have the customer service email address for VA? I am sick of holding on the phone, and one of our tickets for next July has a wrong spelling,

3 times they have stated that it is in the system for replacement and we have not received it yet.

[/quote]

Have you tried going on to Virgin Atlantic website and looking for the "contact us" button?
[/quote]
This and phoneing them is the only way they will not give out a e-mail address[msnsad]

**poet123** · 15-10-2004, 18:51

Thankyou, email sent........How long will a reply be??????????[msneek][msneek]

**julieanne** · 15-10-2004, 19:12

Let us know how long it takes...

**LiesaAnna** · 15-10-2004, 19:40

<blockquote id="quote" class="ffs">quote:Originally posted by poet123
Thankyou, email sent........How long will a reply be??????????[msneek][msneek]
[/quote]

thay'll send you a confirmation email to say they've received it,
then a few days they should contact you, dont expect to hear from them till next week, give them a week then write again

**poet123** · 19-10-2004, 22:28

Result .... acknowledgment and a reply answering my question in 2 working days.... is this a record, pat on the back for VA maybe they are monitoring these forums??????????[msnsmile2][msnsmile2]