bad dining experience

[traceya89]

if anyone has a bad dining experience with poor food or service, please remember to ask for your receipt as in florida i do find that you are not always given a receipt. i had the unfortunate experience of a very bad dining experience and i was most concerned. my letter of complaint was 2 pages. i will not mention the restuarant but complained via the company web site and I received $100 of vouchers to use on my next visit to florida, as the company wanted to restore my faith in their good food.

[Nostromo]

We had a nauseatingly bad dining experience recently at the Bongos' Cuban Cafe in Downtown Disney. I did send a written complaint, but so far (more than 3 months later) have not even received a reply.

[Cruella DeVilla]

Dennys and Ponderosa, so we sort of avoid those type of places now. Got really bad food poisoning from the Ponderosa a few years ago. Capt Jacks in DTD was disappointing but did not complain as with friends.

[traceya89]

hi nostro,

bongos cuban cafe in orlando has a web site, i would suggest you copy your letter via the web site and hope that you get some response. i am sure some letters are ignored if they are from overseas cos i had to send mine 3 times as i was determined to get a reply and an apology. i wrote to head office, the restaurant and sent my letter via email through their web site. hope you get some response!

[Nostromo]

<blockquote id="quote" class="ffs">quote:Originally posted by traceya89
hi nostromo,

bongos cuban cafe in orlando has a web site, i would suggest you copy your letter via the web site and hope that you get some response. i am sure some letters are ignored if they are from overseas cos i had to send mine 3 times as i was determined to get a reply and an apology. i wrote to head office, the restaurant and sent my letter via email through their web site. hope you get some response!
[/quote]

Thank you, I'll do just that.

[traceya89]

[msnmad]

[Gillian-B]

We had an occasion at one restaurant where our food took over an hour to appear. My other-half though was more worried that his second beer hadn't arrived. It all turned out okay though when he put his head towards the table and pretended to be asleep - the manager saw, came over, couldn't apologise enough and gave us the whole meal free . The delay didn't actually bother us at all as we'd rather have a leisurely meal than be rushed out of a restaurant.

[CarolAnn]

Sorry to hear bad experiences
We really have had bo complaints anywhere we have eaten, accept the weight we all put on[msnoo][msnscared][msneek]

[eclipsed]

The worst meal we had was at Ponderosa, never again,awful place. The place was filthy not a vacant table was clean,the food areas were a mess,people had dropped food and no one seemd bothered about clearing it off the floor.I had to find someone to clear a table,I did complain but the staff said it was busy, but there were many empty tables. The best meal we had this trip was chinese, near the Hard Rock Vault,but can't remember the name of the resturant.The place was very clean,food hot,service excellent and very reasonably priced.[msnsmile2]

[floridadreamvilla.co.uk]

Ponderosa for us too. It was dirty, the food looked and tasted cheap and was badly labelled so we could not tell what had meat in and what didn't, staff were indifferent and the coffee tasted like coloured water. Never again - yuck!